How do military movers work?

January 25, 2024

Military moves, often known as Permanent Change of Station (PCS), are a fundamental aspect of military life, reflecting the dynamic nature of service assignments. These transitions involve intricate planning, coordination, and the indispensable support of military movers. 

Military moves are not just ordinary relocations; they are orchestrated processes governed by specific regulations and guidelines. Service members and their families may find themselves relocating to a new duty station, whether within the country or abroad, due to changes in assignments, deployments, or career advancements. Each move is a carefully orchestrated symphony, involving a series of well-coordinated steps to ensure a smooth and efficient transition for military personnel.

The Process of Military Moves

Preparing for the Move

1. Receiving Official Orders

The journey of a military move begins with the issuance of official orders. These orders serve as the roadmap for service members, detailing the destination, reporting dates, and any specific instructions related to the move. Upon receiving these orders, service members gain clarity on the scope and nature of their relocation, marking the initiation of the relocation process.

2. Contacting the Transportation Office

Once armed with official orders, the next crucial step is to engage with the transportation office. This office acts as the central hub for coordinating military moves. Service members are encouraged to establish early contact, seeking guidance on the benefits available, understanding entitlements, and initiating the formal process of organizing their relocation. Clear communication with the transportation office lays the foundation for a well-orchestrated move.

Packing and Loading

1. Overview of Packing Services

Packing is a pivotal aspect of any military move, and professional packing services play a significant role in ensuring the safety and security of belongings. Military movers are equipped with the expertise to pack items efficiently, using appropriate materials to withstand the rigors of transportation. From delicate heirlooms to essential household goods, a comprehensive packing service is designed to safeguard possessions throughout the journey.

2. Coordination with Professional Movers

Military movers, trained and skilled in handling relocations, work in tandem with service members during the packing and loading phase. Coordination is key – service members provide essential information about the items to be moved, including any special handling requirements. A collaborative approach ensures that the packing process aligns with the preferences and needs of the service member, fostering a sense of control and assurance during this critical phase.

Transportation and Delivery

1. Modes of Transportation

The military employs various modes of transportation to move belongings from one location to another. Whether by air, sea, or land, the choice of transportation depends on factors such as the distance to be covered, the urgency of the move, and the nature of the items being transported. Each mode is carefully selected to optimize efficiency and meet the unique requirements of the relocation.

2. Tracking and Logistics

Military moves involve intricate logistics, and tracking the progress of belongings is essential. Advanced systems and technologies are employed to monitor shipments, providing real-time updates to service members. This transparency not only ensures the security of possessions but also offers peace of mind during the anticipation of arrival at the new duty station.

Types of Military Moves

Personally Procured Moves (PPM)

1. Service member-managed relocations

Personally Procured Moves, commonly known as PPM or Do It Yourself (DITY) moves, empower service members to take control of their relocation process. In a PPM, service members manage various aspects of the move, from packing to transportation. This hands-on approach allows for greater flexibility and a personalized touch to the relocation experience.

2. Reimbursement process

One of the key incentives of opting for a PPM is the reimbursement process. Service members who choose to manage their own moves are eligible for reimbursement of eligible expenses incurred during the relocation. This includes costs related to transportation, packing materials, and lodging. Keeping meticulous records of expenses is vital for a smooth reimbursement process.

Government-managed Moves

1. Professional Moving Services

Government-managed moves, often referred to as government-funded moves or Full Government Moves, involve professional moving services provided by contracted carriers. In this scenario, service members entrust the packing, loading, transportation, and unloading of their belongings to experienced movers. The government manages and oversees the entire process to ensure efficiency and adherence to standards.

2. Benefits and Allowances

Service members opting for government-managed moves enjoy a range of benefits and allowances. These may include the Basic Allowance for Housing (BAH) at the new duty station, Dislocation Allowance (DLA) to offset the costs of moving, and Temporary Lodging Expense (TLE) for temporary housing. Understanding these benefits is essential for service members to make informed decisions regarding their relocation options.

Responsibilities of Military Movers

Ensuring the Safety of Belongings

The foremost responsibility of military movers is to guarantee the safe transit of the possessions entrusted to their care. This involves meticulous packing techniques to safeguard items from potential damage during transportation. From fragile family heirlooms to essential household goods, military movers employ specialized materials and handling methods to ensure that each item arrives at its destination intact and unharmed.

The safety aspect also extends to the loading and unloading processes. Professional movers are trained to handle items with care, employing proper lifting techniques and utilizing equipment to prevent accidents or damage. By prioritizing the safety of belongings, military movers provide service members with the assurance that their cherished possessions will withstand the rigors of relocation.

Adhering to Military Regulations and Standards

Military moves operate within a framework of regulations and standards established by the armed forces. Military movers are duty-bound to adhere to these guidelines to ensure a seamless and compliant relocation process. This includes compliance with packing standards, weight limits for shipments, and adherence to specific protocols for securing and transporting sensitive items.

Furthermore, military movers are well-versed in security measures, implementing practices that align with military regulations to safeguard belongings against loss or theft during the move. By adhering to these stringent standards, military movers contribute to the overall efficiency and reliability of the relocation process.

Communication with Service Members

Effective communication is a linchpin in the relationship between military movers and service members. Throughout the entire relocation journey, clear and open lines of communication are maintained to address concerns, provide updates, and ensure a collaborative approach to the move.

Before the move commences, military movers engage in detailed discussions with service members to understand their specific requirements, preferences, and any items that require special handling. This proactive communication allows for a tailored approach to the relocation, accommodating the unique needs of each service member and their family.

During the move, updates on the status of shipments, expected delivery times, and any unforeseen circumstances are communicated promptly. This transparency enables service members to stay informed and alleviates any anxieties associated with the relocation process.

Tips for a Smooth Military Move

Communication with Movers and Transportation Office

1. Initiate Early Contact: Establish communication with both the military movers and the transportation office as soon as you receive your official orders. Early engagement allows for a smooth coordination of the relocation process.

2. Clarify Expectations: Clearly communicate your expectations and any specific requirements regarding the move to the military movers. Whether it's delicate items that require special handling or preferences for packing, open communication ensures a tailored approach.

3. Regular Updates: Stay informed about the progress of your move by maintaining regular communication with both the movers and the transportation office. Promptly address any concerns or changes in plans to facilitate a proactive response.

Understanding Entitlements and Benefits

1. Research Entitlements: Take the time to understand the entitlements and benefits available to you during the move. Whether it's the Basic Allowance for Housing (BAH), Dislocation Allowance (DLA), or Temporary Lodging Expense (TLE), knowing what you are entitled to can positively impact your financial planning.

2. Ask Questions: If certain entitlements or benefits are unclear, don't hesitate to seek clarification from the transportation office. Asking questions ensures that you make informed decisions about your relocation and utilize the benefits available to you.

3. Explore Additional Support: Beyond financial benefits, explore additional support services offered by the military, such as relocation workshops or counseling services. These resources can provide valuable insights and guidance throughout the relocation process.

Proper Documentation and Record-Keeping

1. Organize Important Documents: Keep all essential documents related to your move organized and easily accessible. This includes official orders, identification documents, and any paperwork provided by the movers or transportation office.

2. Record Expenses: Maintain a detailed record of all expenses related to your move, especially if you opt for a Personally Procured Move (PPM). Accurate record-keeping ensures a smooth reimbursement process and helps you stay within your allocated budget.

3. Create a Moving Binder: Establish a moving binder to store all relevant documents, receipts, and contact information. Having a centralized location for essential information simplifies the process of tracking and referencing details during the move.

As we reflect on the intricacies of military moves, it's crucial to express gratitude for the pivotal role played by military movers. These dedicated professionals go beyond the logistics of transportation; they become partners in the journey, safeguarding the cherished possessions and well-being of service members and their families.

Moving you with
Honor, Pride,
Integrity‍ & Dignity